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Attempt an AnyConnect client connection, and when the connect error occurs, cut and paste the log information from the console into a text editor and save. Type no logging enable to disable logging. Obtain Cisco AnyConnect VPN client log from the client computer using the Windows Event Viewer. Choose Start Run and type eventvwr.msc /s. Sometimes, driver updaters can appear on your computer, and when this happens, you need to get rid of them as soon as possible. It’s possible for a problematic DriverFix software to be spread via intrusive ads generated by adware or free software bundling. When this happens, information about the additional program is not disclosed, so users.

The System Information app provides detailed specifications and other information about your Mac hardware and software, including your network and external devices. In some versions of OS X, this app is called System Profiler.

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Choose Apple menu  > About This Mac. This opens an overview of your Mac, including your Mac model, processor, memory, serial number, and version of macOS. To see the greater detail provided by the System Information app, click the System Report button.

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To open System Information directly, press and hold the Option key and choose Apple menu  > System Information. You can also use Spotlight to find System Information, or open it from the Utilities folder of your Applications folder.

System Information opens to a system report for your Mac:

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Select items in the sidebar to see information about each item. For example:

  • The Hardware section shows your Mac serial number
  • The Memory section shows how much RAM is installed in each internal memory slot.
  • The Software section shows which startup disk (boot volume) your Mac is using.
  • The Network section shows details such as your IP address, the connections allowed by your macOS firewall, the signal strength of nearby Wi-Fi networks, and more.

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Learn more

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  • To have System Information read your serial number aloud, choose File > Speak Serial Number.
  • To save a copy of your system report, choose File > Save.
  • To learn more about System Information, choose Help > System Information Help.